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Refund Policy

When CourtPilot provides refunds and how to request one.

Last updated: October 2026

Our commitment

CourtPilot is committed to providing a functional and reliable technology platform.

When refunds are provided

If a customer experiences a verified technical malfunction caused by CourtPilot that materially prevents access to or use of a paid service, CourtPilot will provide an appropriate refund for the affected service or billing period. This applies to the $59 monthly subscription and the $9.99 additional AI usage purchase.

When refunds are not provided

Refunds are not provided solely because a customer is dissatisfied with:

  • A court decision or legal outcome.
  • The progress or outcome of a legal proceeding.
  • A judge's ruling or actions by another party.
  • Personal circumstances unrelated to CourtPilot's technology.
  • The results of using CourtPilot when the platform operated as intended.

No guarantee of legal success

CourtPilot does not guarantee the success of any legal case or proceeding.

Cancellation

You can cancel your subscription at any time. Cancellation stops future renewals, and you keep access through the end of your paid billing period, unless otherwise required by law.

How to request a refund

Contact support@courtpilot.net with your account email and a description of the problem. Refunds will be evaluated according to the circumstances and applicable law. Nothing in this policy limits rights or remedies that cannot legally be waived.

Contact

  • Email: support@courtpilot.net
  • Telephone: 786-653-7785
  • Website: https://courtpilot.net
  • CourtPilot is operated by Pharos Erikusa Inc., a Florida corporation, State of Florida, United States.
CourtPilot case organization platformCourtPilot

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CourtPilot is not a law firm and does not provide legal advice.

CourtPilot™ is a case organization and workflow platform and does not provide legal advice, legal representation, or legal services.

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